Testimonials

Customer Satisfaction, Nothing Less than a “10” Will Do

ICI Homes employs a leading industry research firm to conduct surveys to determine the overall satisfaction of its customers’ experience including the building process, the personnel involved and the quality of the home itself. After more than a decade of tracking results, ICI Homes continues to enjoy an overall satisfaction rate of just over 95%.

A satisfied homeowner is the best way to build a good reputation and earn future business. ICI Homes is proud to present the endorsements of just a few of the people who entrusted the ICI team to build their home. Should you wish to speak with a satisfied ICI Homes customer, your sales consultant will gladly furnish you with a list of homeowners who will be happy to recommend.

Amelia National
Avilla/Cypress
Avilla/Cypress
Avilla
Avilla
Avilla
Avilla
Avilla
Avilla
Avilla
Avilla (espanol)
Avilla
Avilla (espanol)
Breakaway Trails
Breakaway Trails
 
Chelsea Place
Chelsea Place
Grand Haven
Grand Haven
Highland Glen
 
Highland Glen
Highland Glen
Highland Glen
Julington Creek
Julington Creek
 
Palermo
Palm Coast
Plantation Bay
Plantation Bay
Plantation Bay
 
Plantation Bay
Plantation Bay
Plantation Bay
Plantation Bay
St Johns Forest
 
Tidewater
Waters Edge
Waters Edge
Waters Edge
Waters Edge
 

hanzak“Happy with our first ICI Home THRILLED with our second!”

Hank, recently retired Ohio construction manager with 36 years of experience, and his wife Janice, a CPA, did their homework by looking at a number of local builders before making their decision. When all was said and done, they were convinced no one came close to ICI Homes for quality and value. “We loved the light-filled spaces, custom touches and innovative design. Our sales consultant, builder and subcontractors were the best and stood behind everything they build”. Hank and Janice were so impressed with ICI that when they outgrew their first home, they returned to ICI Homes to build their second”. “Our new home literally stops traffic! Thanks to everyone at ICI for making our dream home come true”.

Hank & Janice
Sanctuary on Spruce Creek, Port Orange, FL

banks“A House We Can Call Home”

View their home Bob and Carol started searching for their retirement home while winding down their busy careers in Chicago. They came across Plantation Bay and were instantly impressed with the beauty and friendliness of the community. “ICI offered us great value and a wide variety of quality homes from which to choose. We’ve built nine new homes in our lifetime and have been involved in various stages of the construction process, but this was the first home that we’ve built from the ground up and it was a very positive experience. Thanks ICI!”

Bob & Carol
Plantation Bay, Ormond Beach, FL

frandle“Our Builder Made the Difference”

View their home "We've built three different homes in less than five years and ICI Homes was the best! Our builder always listened and put our needs first, day by day, through the entire process. He made sure that every detail was just the way we wanted it. ICI Homes recognizes that quality is Job #1. Thank you for a great experience, from start to finish.

Ed & Ruth
Plantation Bay, Ormond Beach, FL

greer“We Love Coming Home”

View their home Charlie, a recently retired founder and president of several retail businesses and his wife Diana moved to Florida about a year ago from Hilton Head Island, South Carolina. When they decided to build a new home, they compared three different builders and chose ICI Homes. Why?

“ICI was quick to contact us and was the most helpful. We loved the styles of homes that ICI offered and we were pleased with the way the construction process went. We continue to be pleased with our home now that it’s finished. It shows like a model. Thanks ICI… We Love Coming Home!”

Charlie & Diana
Grand Haven, Palm Coast, FL

cardaci“Long Distance Building Works!”

View their home New Yorkers Nick and Maria went on a fact-finding trip to Florida to find just the right community in which to live. Said Nick, “Once we set our eyes on Plantation Bay, we knew we had found a place we could call home. We were impressed with all the community had to offer and the infinite variety of new homes available from ICI. Our sales consultant quickly welcomed us and was very informative. We felt such a high level of confidence with ICI that we not only bought our beautiful home, we trusted them to build it for us while we were still in New York! And we’d do it all over again... great job, ICI.”

Nick & Maria
Plantation Bay, Ormond Beach, FL